The phone rang at my desk in the newsroom. "Hello?" "So, how much longer until you get here?" "Get where? Who is this?" I asked. "I'm at the convention center and when I called yesterday, you said that your TV cameras would be here to cover our event?

To achieve your desired results, it is paramount that you communicate effectively. It is important the other person understands what we want them to understand, and that they understand the intended meaning that is being transferred.

Purposeful communication is the transmission of intended meaning to others, in other words, the sender of the communication must have a clear knowledge and understanding of the meaning he or she wishes to convey. By retaining responsibility and by changing our actions, we can change our communication.

The single most powerful tool you can learn to get you unstuck from that feeling is clustering. Clustering is defined by Gabriele Rico in her "Writing the Natural Way," a book I highly recommend.

Developing a good speech is like brewing a flavorful cup of coffee. You need just the right ingredients to stimulate the taste buds so it's good until the last drop. But creating the right blend of energy, spice and savoring moments must begin by thinking about that very last sip.

So, the day has finally arrived. You've earned it. You've fantasized about it. You're expertly qualified which is why you've been selected for the job. But you walk into that executive suite and start to sweat.

Most people plan how they want to communicate. When opportunities to speak arrive that are different than they expect, they can't follow through. This article explains what to do instead.

'Man does not live by words alone; despite the fact that he sometimes have to eat them.' The manner of our communication in business as well in day to day life plays a major role in our success or failure.

Do you like to get a second opinion before buying a book? If so, you're not alone. Most people would like to find out what someone else thinks about a book before investing time and money into it. Reviews by ordinary people online can drive a book up . . . or down.

Was the Lone Ranger really alone? No, he had Tonto. Sherlock Holmes, the world's first consulting detective, had Dr. Watson. The revived Doctor Who has his traveling companion, Rose, Martha, or Donna, depending on what season you're watching.