I received an Ezine topic request this week on how to handle ongoing customer contacts without appearing to be a pest or without seeming to call just for another order (which was the reason this sales rep was calling!) Do you ever face this situation?

I remember a time -- and it doesn't seem like that long ago -- when voicemail was all the rage. There was no e-mail, so people tended to honor and even return voicemail messages. It was a good time...

We all know that getting a lot of no's can be discouraging, and we also know how successful we are when we're highly motivated - nothing can stop us! So what is the key to staying motivated?

If you are prospecting by phone and can't get around this common objection, then here's the script you need.

Businesses should know when to change and when to leave things intact; this is where the importance of the call center consultant comes into the picture.

You're all familiar with the idea of the sales funnel, right? You go out and cold call, prospect and generate as many leads as you can. Well, here's something that is bit more productive!

I don't have to tell you that times are hard for companies these days. And that means hard on you, the sales rep, too. Now when companies tell you that they don't have the budget, you really believe them, don't you?

You know that saying, "practice make perfect?" Do you think that's true? IT'S NOT. Practice only makes permanent. Only practice of perfection makes perfect.

I received an email from someone last week that simply said, "I'd like to read about how to close sales."

Overall, knowing how your numbers equate to your actual results and success is what each Top 20% producer thoroughly understands. You should too. Why not start today?